93 131 65 44 hola@complexjulia.com

Cookies Policy

What are cookies?

Cookies are simple text files which are stored in the browser a user’s computer.  They are widely used by most websites to improve users’ browsing experience and receive information about web traffic. Cookies cannot infect your computer with viruses or install malware. Cookies allow servers to collect certain information about users, for example, they can remember your username and password so you don’t have to log in every time you return to a page. 

There are several types of cookies that do different things. Cookies never contain personally identifiable information. They are totally anonymous so that the web page has no way of gathering your personal data by using cookies. You can configure browser’s settings to accept or reject cookies if you wish.

TYPES OF COOKIES:

  1. Essential cookies:

Some cookies are strictly necessary to browse websites. Without them, some parts of our website may not work properly. These cookies do not store information about your activity. 

  1. Non-essential cookies:

These cookies are not essential for the proper navigation, but they do help you to browse and make it easy for you to gather information.

FUNCTIONAL COOKIES

These cookies are used to remember your preferences on our web page, enhancing your browsing experience. They store information about the choices you make and allow you to customise the website according to your individual needs. They also mean that you don’t have to re-enter information every time you come back to our web sites.

PERFORMANCE

These cookies are used to monitor the general use made of our website. COMPLEX JULIA uses Google Analytics Google Inc., which registers the number of page views, visits and unique users, among other data. The data gathered are used to analyse how you came to COMPLEX JULIA, the number of returning users, the most frequently visited pages, etc. This information is acquired through the users’ IP address, which does enable any personal identification and is not shared with third parties. The data gathered help COMPLEX JULIA to understand which sections and information are of most interest to the public, in order to offer a better service.

Other performance cookies:

BEHAVIORAL ADVERTISING

COMPLEX JULIA uses cookies to understand the type advertising which is of interest to different users based on the sections visited by each person and their geographical location. Cookies from a trustworthy ad server is stored in users’ browsers to provide more relevant advertising to visitors to COMPLEX JULIA and third-party websites. These cookies do not contain personally identifiable information. They are completely anonymous. Without these cookies, advertisements shown to users may not be relevant to their interests.

We use the following behaviour cookies:

  • Facebook Custom Audience and Facebook Pixel Cookies. These are used to show ads to  users for products or services that they visited, purchased and/or used on a specific page of the website. They also limit the number of times an ad is displayed so that the user does not see exactly the same ad over and over again. These cookies are also used to measure the performance of the advertising campaigns of businesses using the services of Facebook
    Origin: Facebook
    Duration: 2 years
    More information here: https://www.facebook.com/privacy/explanation
  • Zoho CRM cookies These are used for email communications
    More information here: https://www.zoho.com/es-xl/privacy.html

 

  • DoubleClick by Google: Google advertising cookies are used to study the audience by obtaining information about your browsing, collecting data anonymously, to enable us to offer browsing-based advertising.
    Origin: Google Inc.
    The following link contains more information about Google’s use of the DoubleClick cookies:
    More information here: https://support.google.com/adsense/answer/2839090?hl=es

What kinds of cookies does COMPLEX JULIA use?

FIRST PARTY COOKIES:

These cookies are stored by COMPLEX JULIA. They are used to save the preferences of users of pages belonging to COMPLEX JULIA.

THIRD PARTY RIGHTS:

These cookies are stored by services other than COMPLEX JULIA.

When do these cookies expire?

Different cookies have different expiration dates. Some are weekly (e.g., pop-up ads), some have a longer life (web page performance control).

How can users to control or refuse the use of cookies?

Users can opt to not store cookies in their browsers at any time, bearing in mind that this may interfere with the correct display of some tools, and general browsing. Users have full control of the storage of cookies on their browsers. Some browsers allow you to block all or some cookies. Preferences can be adjusted in the privacy settings of your browser:
For more information about Internet Explorer, click here.

For more information about Google Chrome click here.

For more information about Firefox, click here.

For more information about Safari click here.

For more information about Opera, click here.

What happens if I disable cookies?

Disabling cookies may affect the optimal browsing of our web site, as some functionality will be disabled. Registered users have to re-enter the information with each visit and pop-up ads may also be displayed.

Acceptance of the cookies policy

The COMPLEX JULIA may be updated. COMPLEX JULIA advise users to check this policy when possible.

Spam

COMPLEX JULIA does not send mass emails or “spam”. Spam consists of sending unwanted e-mails, usually marketing messages, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who do not wish to receive such messages.

This website uses the Google AdWords remarketing service to advertise on third-party web pages  (including Google) to users who have previously visited www.complexjulia.com, using cookies. These ads may be displayed in the Search Network page , or on the Google Display Network. Third party suppliers, including Google, use cookies to publish ads based on previous visits to the COMPLEX JULIA web site. The data collected will be used in accordance with the COMPLEX JULIA and Google privacy policies.

Users can set preferences about the ads that Google displays to them through the Google Ad Preferences page or choose not to participate in the advertisement network by changing their cookies’ settings.

IP Addresses

COMPLEX JULIA loads IP addresses on the website, or the location of your computer on the Internet, to optimise management of the system and avoid potential problems. We do not use the records of IP addresses to track your session or your behaviour on this website. IP addresses are used to gather general information about web traffic. We will never identify individual users through your IP addresses.

Links to other websites

This Privacy Policy applies only to this Web Page, excluding any external websites to which we link content that we believe may be of interest to our visitors. It is our intention to guarantee that all external links are to quality websites. However, given the nature of the Internet, we cannot guarantee the quality of all the web pages and we are not responsible for its content.

Updates to this Policy

If COMPLEX JULIA decides to amend this Privacy Policy to comply with new legal requirements, we will immediately apply these changes to the web page so that users know at all times what kind of information we collect, how we use it and under what circumstances we publish it.

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